Contact
Use this lane for moderator questions, admissions nuance, or to flag conduct concerns. We read every note; responses usually land within two business days.
Moderator contact form
Code of conduct excerpt
We keep critique specific, kind, and focused on practices—not people. Public channels prohibit customer identifiers, photos of live floors, and recruitment for unrelated vendors. Full policy lives alongside our legal hub.
Moderators by area
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Jiwoo Han
Academic Director
Curriculum integrity
Keeps modules aligned with uptime and safety practices seen in live halls.
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Haneul Jo
Lead Operations Instructor
Floor rhythm and rounds
Designs cadence drills that respect how Korean teams actually shift-change.
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Sora Kim
Critical Power Specialist
UPS and transfer storytelling
Former field engineer who still carries a well-worn notebook of transfer phrases.
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Yuri Park
Cooling Systems Trainer
Thermal narratives
Builds cooling-first language packs for mixed-skill cohorts.
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Noah Im
Simulation Lab Coordinator
Tabletop pacing
Guards psychological safety while still applying useful pressure.
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Mira Choi
Client Success Manager
Enterprise engagements
Translates cohort goals into private workshop agendas without overpromising.
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Elias Grant
Admissions Advisor
Cohort fit and prerequisites
Helps teams pick programs that match readiness, not vanity metrics.
Community channels
Discord is optional; request an invite after you introduce yourself through the form. We also host a low-traffic announcement list for cohort openings.
- Discord invite on request
- Office hours Wednesdays 19:00 KST
- Phone +82 2 3142 8806
Visit notes
12 Teheran-ro 26-gil, Gangnam-gu, Seoul 06292, Republic of Korea